Frequently asked questions
Straight answers about how Outreach Platform works.
What exactly is Outreach Platform? +
It's a done-for-you lead-generation service. We source prospects in your market, then run outreach across email and phone for you — you just take the replies. It's a managed service, custom-built around your business, not a tool you have to operate.
Is this software I have to run myself? +
No. Unlike self-serve tools, we do the work: sourcing, writing, sending, following up, and routing replies. You review and approve; we run it.
How do you find leads? +
We build a target list for your niche and market from your ideal-customer profile, or we work from lists you already have. You can also drop your website into our free plan tool and our AI will map who to target and the channels to reach them.
Which channels do you use? +
Email and phone calls. Our AI reads each prospect's website and writes them their own email, then we call the ones worth calling. Voice also texts you who is calling before you pick up, so you never take a cold call cold; if you miss one, it goes to your voicemail like any other call. Text outreach is a $39/mo add-on plus a $99 one-time carrier registration — that is what lets our AI text a prospect back after a missed call, rather than leaving them on voicemail. Social posting and SEO content are $49/mo add-ons each. We set all three up by hand, so you ask for them rather than buying them in a click.
Is this spam — is it even legal? +
No, and compliance is built in. Calls run from a registered number, honour do-not-contact rules, and are placed only between 9am and 4:30pm in the prospect's own time zone — never ours. Every email carries a working unsubscribe link and your postal address, opt-outs are suppressed permanently, and we never send from a brand-new address at full volume. You're responsible for having a lawful basis to contact your prospects. See our Terms for details.
How much does it cost? +
There's a free account and no credit card is required — 10 new leads a month, an email pitch written each week and a call script you can reuse, so you can see who we'd contact and what we'd say before paying anything. Paid is Lite $29/mo (email, ~200 companies a month), Plus $59/mo (adds voice, ~300 emails and ~100 calls) and Pro $99/mo (~630 emails and ~335 calls). Each extra sending address is $75/mo and adds another ~630 companies. The first month of any plan is $29, plus any extra addresses. Text messaging is $39/mo plus a $99 one-time carrier registration, and social posting and search content are $25/mo each — all three set up by hand with you.
Is there a contract? +
No long-term lock-in. Plans are month-to-month — after the first month you can upgrade, downgrade, or walk away. Cancellation stops future renewals at the end of the billing period.
How fast can I get started? +
We build your setup around your offer and market, and get channels compliant before launch. The fastest first step is the free plan — drop your website and you'll see a custom outreach plan in about a minute, then book a call to go live.
What do you need from me? +
Your offer and ideal customer, approval on the messaging we draft, and — for calls and texts — confirmation you have a lawful basis to contact your list. That's it; we handle the rest.
Do you guarantee results? +
No — and be wary of anyone who does. Outcomes depend on your market and offer. The free plan we build is a strategy preview, not a promise of a specific number of leads, replies, or sales. What we commit to is running real, compliant, custom outreach for you.
Who owns the leads and data? +
You do. We handle prospect and campaign data on your behalf to run the Service, we don't sell it, and we delete it on request after your engagement (subject to legal and suppression-enforcement retention).
Still have a question?
Talk to a real person — no bots between you and answers.
or email kyle@joeckel.design